Yes you need a UV/LED lamp to cure our nail gel polishes. They are not regular nail polishes.

Most products we carry are manufactured without the use of animal products with the exception of certain nail care products and leather accessories including CUORE’s All-In-One Care Oil and Blanc Blanc’a Mayu Oil. Not all brands will have a certification from the Vegan Society.

Brands certified from the Vegan Society include: Mithmillo, Bevlah, and Nailbayo.

If you have more questions about our brands or a request for the MSDS please send us an email at sales@sweetienailsupply.com

We recommend those who are allergic to nail gel polishes to not use our products. While most of our gel polishes do not contain harmful ingredients omitted in 10-free products such as Latex, Dibutyl Phthalate, Ethyl Tosylamide, Formaldehyde, Formaldehyde Resin, Toluene, Camphor, Parabens, Triphenyl Phosphate, and Xylene, we cannot determine if you will have allergies to our products. We recommend seeking professional medical advice from a dermatologist to determine which ingredient is causing you allergies.

We do not offer refunds on opened products due to gel allergies.

There may be an existing distributor of the specific product/brand in your country and you will need to buy it from them or there are laws in your country prohibiting us from shipping this product.

Please contact us at through email at sales@sweetienailsupply.com. It may take 24-48 hours not including weekends and holidays for us to get back to you.

We are currently an only-online store, so we do not offer curbside pickup.

Restocks can take between 2-4 weeks. Some products may no longer be offered once out of stock. Please contact us through email at sales@sweetienailsupply.com if you would like to check if a product will be restocked. We also restock products according to manufacturer schedules.

Due to the nature of sales and their short period, it is difficult to restock products during a sale.

The products on our store website are the products we currently stock. If you are interested in a certain brand, we may be able to add it to our store in the future. Please send us an expression of interest email to sales@sweetienailsupply.com and we will take note of it. 

We are sorry that you were unable to receive your order in the initial delivery period. After checking that your package has exceeded the estimated delivery time (not including weekends), please follow the steps below.

Please first contact your courier to locate the package. Your package may be at a pick up location. If the package cannot be located, email us at sales@sweetienailsupply.com with your order and we will help resolve the issue. Please note that it may take several business days to file the missing package.

We partner with different couriers to ensure that your package gets to you in the most efficient and economical way possible. When packages are being handed off between couriers (for example, a package is waiting to transfer to USPS at the border), it may take several business days for your tracking number to update. This is because the item has be processed across a new system and clear customs. This is very common especially for those who have chosen economy shipping.

To avoid a longer wait, we recommend selecting the fastest estimated shipping option at checkout. 

Orders made during the holidays are more likely to have a longer waiting period between tracking time.

Please note that delivery times under our shipping options are only an estimate and can be subject to delays.

Please refer here for any HEMA-free products we carry.

We offer select discounts and promotions for salon businesses. Please contact us at sales@sweetienailsupply.com with "Salon Pricing Inquiry" in the subject line for more information.

Points are rewarded and redeemed based on CAD value. Reward points redeemed on orders made in a different currency will be converted to the CAD exchange rate on our store.